Answering 4 Common Questions About Google’s Local Listing Services

The great thing about Google is that it offers many useful online marketing tools for free—including local listing services. But if this is your first time setting up a listing for your dealership, you’re bound to have quite a few questions. Some of the most likely ones you’ll encounter are answered below.

Uh-oh, someone else has claimed my listing. What do I do?

You decide to create your Google MyBusiness account, but as you’re claiming your dealership, Google tells you that “someone has already verified this listing.” What’s a car dealer to do? Luckily, all’s not lost—you can ask to reclaim the listing by sending a request to Google. Google will attempt to get in touch with the current owner of the listing, and if there is no response within seven days, it will un-verify the account. Read more from this blog. http://bit.ly/2pZk4oc

Online Reputation Management Packages Contain Useful Insight in Handling Fake Reviews

You’re used to getting glowing reviews from customers, but one day may come when you log in to Yelp or Foursquare to find a negative comment about your dealership. But more than giving an unfavorable assessment of your business, the review could be a flat-out lie.

What do you do in this scenario? Learn how to deal with online trolls through the tips below.

Do Your Research First

Even if the review is very derogatory, don’t immediately assume that it’s fake. Do your due diligence first by seeing if there is indeed any merit to the person’s complaints. Likewise, do a background check of sorts on the person who gave the negative review. Giveaways that indicate that this person might be a troll include a history of leaving vicious reviews. Oftentimes, they also have thin personal information and a penchant for leaving positive reviews for your competitors.

If you ever see the need to seek the help of professionals, digital marketing firms with online reputation management packages can effectively help you address those bad reviews and comments. Read more on this article. http://bit.ly/2q06Szj

How to Make Your Car Dealer Digital Marketing Efforts More Personable

Veer away from jargon and technical speak. Make customers care by making your car dealer digital marketing efforts sound more likeable and human. Watch it here: https://youtu.be/YvBHtmv1b1s